Even though you may feel like you have no control over what people say or think that your reputation is all based on their perceptions sound reputation measurement and brand management practices will give you the ability to influence those perceptions.
Reputation measurement models.
This metric stands for the number of conversations about your brand divided by the number of conversations about your industry.
Integrated real time or periodic online systems for tracking a company s reputation internationally both with media and with consumers 3.
Perception measurement expert dialogue sessions media measurement or online data aggregation.
Older models put special emphasis on the financial stakeholders.
Share of voice is another indicator of popularity.
Validated measurement instruments against which to benchmark a company against key rivals 2.
I addition to the above invaluable answers recommendations please read the below research papers to know more about the different measurement models of assessing corporate reputation.
Grounded initiatives that can close.
Reputation insights gathering can take many forms.
The framework of reputation dimensions offered here is based on years of reputation measurement but there is surely no one size fits all list.
The anchor pivot in the model is where the overlap of three brands is i e.
A model of brand congruence for reputation management p s.
Reputation measurement keeps you in business.
It aims to measure the reputation of an organization with multiple stakeholder groups.
We will continue to see firms reaping opportunities to integrate reputation models into existing research run across the organisation delivering economies of scale and delivering a truly holistic.
Home ideas library how to measure and manage reputation 10 13007 378 ideas for leaders 378 how to measure and manage reputation key concept reputation management is a complex task and the measurement of it particularly so concerned as it is with diverse stakeholder groups and their respective sometimes differing evaluations of an organization.
Share of voice is one of the most popular metrics used in public relations and can also help measure brand reputation.
The reputation quotient model was created based on desk research surveys and investigations in various industries and focus groups.