Ring Doorbell 2 Night Vision Not Working

Your ring pro requires a power source that supplies a minimum of 16 volts ac.

Ring doorbell 2 night vision not working.

It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. Not ringing your existing internal doorbell correctly. When i first install the doorbell 2 i get color video at night with the porch light on. This is the doorbell 2.

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. Power pro is installed everything else is working fine i have reset the camera.

It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision. Night vision doesn t work. When viewing the live view at night on a non battery powered ring device you ll find that your image is in black and white. Night vision not working ring doorbell 2 recently despite good connetion and device health i get totally black screen videos at night when i used to get night vision videos at night.

I keep reading that there is a way to turn nightvision on and off in the app but there is no such setting in my ring app. I did not cover up the infrared sensors with tape. Then it goes away then into night vision. My ring doorbell 720p works perfectly at night in color.

This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. The color night vision toggle in your ring app will enable your ring device to use ambient light to create false color images in live view. If the ring isn t working for you there are certainly other night vision camera s you can purchase. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

I think this started with the new update to the app. Now the doorbell will work through the dark hours. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. All i have done is turned on the porch light during the night and turned on the color night vision in video settings.