Ring Doorbell Battery Charged But Not Working

So to know the cause of ring doorbell not charging and start the troubleshooting process you must go through a quick test.

Ring doorbell battery charged but not working.

My 2nd ring doorbell stays offline because it thinks the battery isn t charged i still get motion alerts and the battery is fully charged i have three batteries and all work in my other doorbell. This has been going on for 2 months so it isn t a matter of cycles or resetting i have even uninstalled and reinstalled and same issue. The remaining battery charge keeps decreaeing every day. I bought a solar charger for then ring 2 video doorbell and it is not charging the battery.

The hardwired ring doorbell could not be charging due to 1 faulty device 2 no connection to wifi or 3 the voltage that would be getting from the transformer is not ideal. I bought a ring video doorbell just a little over a year ago and i too have experienced battery drainage necessitating frequent battery charging. Reattach the ring unit to the mounting. Not ringing your existing internal doorbell correctly.

Remove the security screws on the base of the doorbell and lift the doorbell up and away from the mounting bracket. Night vision doesn t work. Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism. I bought a solar charger for then ring 2 video doorbell and it is not charging the battery.

The trickle charge the ring video doorbell gets from being hardwired is solely used to charge the battery. The answer depends on whether or not your ring pro is hooked up to an internal doorbell chime or not. The micro usb cable can be plugged into any usb power source such as a computer. Your ring video doorbell will take around five to 10 hours to fully charge.

Your ring pro requires a power source that supplies a minimum of 16 volts ac. I do not have a hardwired doorbell so three months ago i installed a power supply output of ac 18v 500ma and i am still experiencing the same problem. When connected to existing doorbell wires with a power supply of 8 24vac the voltage will provide a charge to your video doorbell battery. Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.

To recharge your ring doorbell. If your ring device is not keeping charged while hardwired then more than likely this is due to other environmental factors such as the outside temperature or too many motion events triggering the device. If you do have an existing bell you ll need to check that your pro power kit is properly installed. To check the voltage of your ring pro open the ring app select your ring pro and tap device health.

With normal use and optimal conditions your battery will stay charged.