As a ring doorbell owner you might have run into the connection where it takes too long to answer a connection to the doorbell.
Ring doorbell live view slow.
Ring app is having trouble connecting to the ring device and showing video you may have recently received a notification on your mobile device of a motion event in your ring app.
Once you have determined why your ring doorbell is lagging the next step is to fix the problem.
Hi rkk video connection concerns are often related to wifi mobile device or ring app communication variables.
The first thing you should check if you can t connect to do a live view or view a video is the connection between your mobile device and the internet.
Check out our community post about rssi for tips on optimizing this signal strength.
Removing and reinstalling the ring app is a quick way to ensure.
There are several troubleshooting options to get your doorbell working as fast as possible.
Someone walks up to your door and hits the button.
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The best first thing to check is your wifi signal strength or rssi which can be found in the device health section of your ring app.
Other times it s nearly instant.
Poor connection between your mobile device and the internet.
However what many people miss is that live view mode doesn t work if your ring doorbell is running on battery power.
You can power your ring doorbell unit either using the internal battery or wire it up to your existing doorbell s wiring which turns the internal battery into a backup in case of a power outage.
I have fast internet connection and even got a brand new ring doorbell thinking that would fix it.
My ring video doorbell is lagging.
In addition to being a convenient method of answering your door the ring video doorbell provides a layer of security for you and your home with its live view and recordings.
The only devices on the extender s network are the floodlight cam and a ring video doorbell.
If you find that your devices are still having a slow load for the live view i have a few tips and tricks that you can do to help load the live view quickly as well as address any choppy video audio concerns.
To determine the reason for your lag go to the device health page of the ring app on your phone or tablet.
You answer the notification on your app and by the time you finally connect to the camera the person is gone.
When you opened your ring app to view the event you got a blurry screen with a message that the app was having trouble connecting to the ring device.
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A poor connection between your ring device and your router.
