Ring Doorbell Night Vision Not Working

Voltage reading under device health steadily drops during the evening with night vision on.

Ring doorbell night vision not working.

I covered the three infrared lights with black tape turned on the color night vision and the porch light and i get a good picture that way otherwise it s black and white and you cant see anything but shadows with the porch light on or off. Night vision not working good evening. Andy t 11 21 2018 reply. I think this started with the new update to the app.

Poor wiring may lead to video freezing and night vision issues therefore. My ring doorbell 720p works perfectly at night in color. Now the doorbell will work through the dark hours. If the night vision is still not functioning appropriately after performing a reset and a new setup of your doorbell you ll want to reach out to our support team at one of the numbers available here.

I did not cover up the infrared sensors with tape. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. Night vision doesn t work. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again.

Power pro is installed everything else is working fine i have reset the camera. Ring video doorbell night vision stopped working hey lmartoct happy to chime in for marley here. Not ringing your existing internal doorbell correctly. The porch light is super bright.

To solve this issue the ring video doorbell may not be receiving sufficient voltage. It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. To check the voltage of your ring pro open the ring app select your ring pro and tap device health. For the ring video doorbell to function properly it needs a minimum of 3 900 mv.

This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. Your ring pro requires a power source that supplies a minimum of 16 volts ac. Even the reset does not work. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further.

Not ringing your existing internal doorbell correctly. This is my second camera as i received a replacement because ring said the first camera was bad. If the ring isn t working for you there are certainly other night vision camera s you can purchase. Night vision doesn t work.

Ring pro works fine for a couple of events and then stops working. But if night vision is the most important this may not be the best camera for you.