Ring Doorbell Poor Wifi Connection

The doorbell was fine for the 1st 2 weeks and then decided not to work properly.

Ring doorbell poor wifi connection.

Poor and delayed video and occasionally not receiving notifications. The signal strength is very important. So i bought a ring chime pro to put downstairs literally 10 feet from my door easy set up. I have external wireless cctv cameras that are much further away and they work perfectly t fine.

So i called ring helpdesk and after 45 minutes it was decided my wifi signal is bad at my door. Poor connection i did a reset on my router and modem did a reset on iphone and ring still says poor connection notice this i only on my ring camera. For some reason the ring products don t work on channels 11 12 so your wi fi network should be set to channels 1 11. Signal strength is just as important as speed when it comes to transmitting a video image from your ring device to your ring app.

You can check the connection speed on your ring doorbell for further troubleshooting. Poor connection between your router and your ring device if your internet speeds are good you may still have an issue with the strength of the signal between your router and the ring device. But at my door its 46 down and 7 up. A speed test on the same wifi network as the ring device with this.

Therefore ensure that the. If your video quality is poor or you just aren t able to connect this may be one of the first things you should do. Ring motion or live view failing to connect or taking more than a couple of seconds to connect. The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound.

I chose the silver one for my doorbell. The router is no more than 2m away buy the window so no real blockages. Okay this is the really important part to know. This can be caused by either a poor connection between your mobile device and the cloud or a connectivity problem between the ring device and your router.

If you are experiencing poor video or audio quality when viewing both the live and recorded video in the ring application the problem is almost always some sort of wifi issue like signal or. Did a speed test 250 mbps but my doorbell still shows por connection. I have a 117mbps down and 12 up. The ring instructions state that you may not have a very good connection to your doorbell if it s more than 25 feet away from your modem.