It would ring once then it would die.
Ring doorbell pro voltage reading.
If your existing doorbell transformer is rated at less than 16 volts ac at 20 30 volt amps you ll need to upgrade it to a higher voltage to support ring pro.
You would need to measure it with the ring doorbell hooked up and working properly or a sufficient resistor as a load.
The problem is as many others have reported in numerous forums with the entire ring doorbell pro model.
The transformer was a 24v 40va hard wired model but it was old.
Click here for instructions on setting up the ring video doorbell pro in your ring app.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Set up your ring video doorbell pro.
The rssi on both the chime pro and doorbell pro are rated by ring as good when i do a health check.
If the voltage is below that number device functionality will be impaired.
How to solve power problems with the ring video doorbell pro.
Or if it is calibrated at 120v and you are getting 121 then it will be higher.
The electrician ensured that the voltage was good at the transformer doorbell service box and doorbell pro.
Take a look at the voltage reading.
4310 mv and the app was showing the voltage as red in the device health so not good.
Check the voltage reading.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
This is a job that may require a licensed electrician.
For your ring video doorbell pro to function correctly the voltage needs to be at least 3 700mv.
I was direct connected with no doorbell using existing intercom wire that i doubled up two wires twisted per connection.
If it reads good or.
To check the voltage of your ring pro open the ring app select your ring pro and tap on the text of the voltage status to see the voltage mv reading.
So my problem was the opposite of most my 16v transformer was putting out too much voltage.
Or very good you re ready to go.
However voltage is less the concern here.
If it shows good.
Also ac transformers will read high in a no load situation.
Even if your voltage is reading 16v you still need to check that you have 30va of amperage from the transformer as this is the recommended amperage requirements from the manufacturer of the ring pro doorbell.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
I decided to try a new transformer.
I am going directly from an adjustable transformer set at 16v through the pro cable supplied by ring out to the doorbell.
