This article will list out some of the most common issues that people face with their ring video doorbell pro along with links to solutions.
Ring doorbell pro wifi connection.
I have had it installed for less than a week and the device keeps disconnecting from my home wifi from 7 9 hours during the day.
Then tap on continue in the app.
The rest of my ring security system has no issues connecting to my wifi.
Check that the wi fi network you are trying to connect to is on 2 4ghz ring only works with 2 4ghz unless you have the ring pro.
Press the orange button on the reverse of ring for 30 seconds this is a factory reset and broke the loop of unable to join and allows you to start the process again form scratch.
During the evening nite the camera will reconnect and stay connected thru mid to late.
In this video i show how i reset my ring doorbell so it will regain the wifi connection.
I have been in contact with ring support sever.
Signal strength is just as important as speed when it comes to transmitting a video image from your ring device to your ring app.
If your wi fi router supports 5ghz connectivity in addition to 2 4 it s generally recommended that you connect your flagship video doorbell device to this connection.
If you re on android you can skip this step.
Next if you re on iphone you ll need to open up the settings app tap on wi fi and connect to ring xxxxxx.
Grab your ring doorbell unit and press the orange button on the back of the device.
Https amzn to 2ch5eex my youtube camera.
Your ring doorbell may be working perfectly but if your wi fi network goes down and you have a spare one you may want to connect to it instead.
Our most advanced doorbell yet.
In any case you should be able to change the wi fi network on your ring doorbell device.
The light around the doorbell will begin spinning.
However in addition to other more advanced features video doorbell pro and elite offer 5ghz connectivity.
When you push the button on your ring it emits a sound.
The doorbell worked great for a few months but in march 2020 it lost wifi connectivity.
I purchased my ring doorbell pro in december 2019 along with the home security system.
Alternatively you may have changed your router or moved to a new home.
Featuring customisable motion detection 5ghz wifi connectivity an ultra slim design and interchangeable faceplates it s the ultimate choice for the home ring video doorbell pro can be hardwired into your existing doorbell connected directly to your home electrical circuit or simply.
You don t get any alerts in the ring app.