You can look this over in our ring help center article here.
Ring doorbell light wont stop spinning.
A flashing white led on the front of the pro after attempting the wifi connection step is either an update being performed or setup failure.
Called support they said it was a voltage issue.
For updated information see our response to covid 19.
I tried reinstalling and hard resetting the ring it goes back to the spinning white circle.
Immediately the ring begins to spin that white circle.
Can somebody please help.
Button won t stop spinning white no matter what i do.
Click here to visit our contact us page for more options.
You ll know your video doorbell pro is in setup mode when the light is spinning.
I ve tried re starting wifi but it s still not spinning after scanning barcode.
It may take a minute to fully complete this process.
I installed my new ring pro and the pro power kit to the chime.
Ring doorbell fails on wifi connect spinning light hey mrc242 you may need to check on the ports and protocols of your router to make sure that it allows a ring device to be set up on it.
As soon as your ring product has been set up in the ring app it will stop broadcasting this wifi network and stay connected to your home network.
It did go completely flat and it is more fully charged.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
My doorbell is fully charged however when i press the orange light it does not spin.
The light on the video doorbell pro isn t lighting up.
How do i know my video doorbell pro cam is in setup mode.
Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt.
I ve gone through the set up process several times.
Ever since then all i can get out of the device is a rapidly spinning white circle around the front button.
After releasing it the light on the front will flash a few times indicating that your ring doorbell is restarting.
Won t stop spinning white i have the ring 2 pro hard wired installed and connection gets hung up.
Ring light doesn t spin but keeps flashing good question bananekrumm.
Then put the ring video doorbell in setup mode again by firmly pressing and then releasing the orange button on the back.
White circle spins but no wifi network shows up.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
